Privacy policy.
Last updated May 15, 2026
What we collect
- Email address — collected by Stripe at checkout, used to deliver the report link and related transactional messages
- License plate or VIN you submit, plus the resulting vehicle data
- Lookup metadata — IP address, user agent, timestamp
- Anonymous analytics — pages visited, events, browser type — via Google Analytics 4 (through Google Tag Manager) and a Meta Pixel
- Error diagnostics — captured by Sentry when the site crashes
Why we collect it
- Email — deliver the paid report and respond to support requests
- VIN / plate + vehicle data — generate, store, and re-deliver your report
- Analytics — understand which pages convert and improve the site
- Errors — fix bugs faster than waiting for users to report them
Categories of recipients
We share data only with service providers that help us deliver, secure, and improve the service. Categories include:
- Payment processing
- Hosting and database infrastructure
- Transactional email delivery
- Web analytics and advertising measurement
- Error monitoring and diagnostics
- Vehicle data sources — federal databases (e.g., NHTSA) and licensed commercial providers
Each provider operates under its own privacy policy. We provide the specific list on request. We do not sell your personal information.
How long we keep it
- Free preview lookups — 7 days
- Paid reports + the email used at checkout — 90 days
- Anonymous analytics — per provider retention (typically 14 months in GA4)
- Stripe payment records— Stripe retains transaction records under their own terms; we don't control this
Cookies and tracking
We use cookies for basic site function and for analytics via Google Analytics 4, Google Tag Manager, and a Meta Pixel. By using the site you accept these cookies. To opt out:
- Use your browser's cookie controls
- Enable Global Privacy Control (GPC) — we honor the signal where supported
- Install Google Analytics Opt-out and similar browser extensions
Your rights
To exercise the rights below, email us — see § 09.
- Access — receive a copy of the data we hold about you
- Deletion — request deletion of your data; we honor within 30 days, subject to legal retention requirements
- Correction — request that we correct inaccurate data
- Opt-out of sale— we don't sell personal data; the GPC signal confirms this
California residents have specific rights under the CCPA — the access, deletion, and opt-out procedures above apply.
Children
This service is not directed at users under 13. We don't knowingly collect personal information from children.
Updates
We may update this policy. Material changes are reflected in the “Last updated” date at the top of this page.
Contact
Privacy questions or data requests: privacy@dino.vin
General questions: help@dino.vin
See also our Terms of Service.